Vansika K

Result-driven professional with a proven track record of delivering support and building strong customer relationships
  • March 20, 2024

An economist and problem solver with talents for team building , leading and motivating . Adept at managing inquiries, resolving issues, and exceeding customer expectations in a fast-paced and dynamic environment .Dedicated and results-driven professional with a proven track record of delivering exceptional support and building strong customer relationships Eager to bring my skills and dedication to a new opportunity where I can contribute to the success of both the client and the company.

Category
Phone Number
8240503896

Education

M.sc (economics) @ University of Calcutta
Sep 2019 — Jul 2021

Experience

Intern @ Indian Institute of Foreign Trade
Mar 2023 — Current

Conduct market research to identify potential international markets for the State's products
Provide support to entrepreneurs regarding export related queries , shipping processes and documentation requirmements
Provide training through Export awareness camps on export procedures , complaince and regulations

VCS Associate @ Amazon India Development Pvt Lts
May 2022 — Jan 2023

• Maintaining customer satisfaction by employing service oriented behaviours, understanding customers desire and providing forward thinking strategies and customised solutions to build loyalty committed to creating positive customer experiences
• Achieved 90% overall customer satisfaction ratings by resolving conflicts and fostering timely resolution

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