- March 4, 2024
Startup Entrepreneur, Business Strategist, Technical visionary, Cross-functional Leadership, and Client Advocate (XLA). Cloud Computing (Infra/Apps Transformation & Modernization), Service Delivery, Account Management, Technical Program Management, Customer Innovation, AI oriented Digital Experience.
With 22+ years of progressive experience; empowering & collaborative self-directed leader with keen business and technology acumen; learning agility with ability to grasp new technologies; known for 'Client First' focused approach; wherein work with Customer, listen & prioritize their requirements, and share expertise on smarter solutions - helps in mobilizing their projects; and transforming the business.
Proven ability to work and lead in both agile team's & independent environment, result-driven individual with interpersonal skills & analytical approach. Think ahead & Articulate; experienced in leading solutions that bring IT technologies & services into alignment with present & future enterprise business objectives. Uniquely qualified to liaise all stakeholders, partners with the ability to draw the vision and readily translate vision into actionable, value-added results.
Education
Experience
Associate Director, Offering Management - Cloud
@Program & Portfolio Offering Lead & Alliances: 'Cloud' Practice [Germany]
Scope: 1. Product Management: Consult, Hybrid (Private, Public) & Multi-Cloud, Modern Operations (AIOps, FinOps, DevSecOps)
2. Program Management: Cloud Adoption, Cloud & Cost Optimization, WAF, Cloud Native
3. Development of Strategic Alliances and Ecosystem
Senior Manager; Delivery Partner - Cloud:
@EMEA Squad Manager | India Regional Lead | Delivery Partner | People Manager
Scope: 1. Customer Success: Customer Value Creation, Promoter Customer Relationship, Trusted Advisor Relationship, Change Management
2. Commercial Success: Delivery Performance, Transition & transformation, Cost optimization, Customer retention & expansion, Financial acumen
3. Distinctive Expertise: Delivery execution, Technical or industry expertise, Account governance, Investment in enablement
4. People: Managing cross-functional teams, Informal mentorship, Upward / peer feedback scores, Culture building
Transformation & Engineering Program Manager:
@Transformation & Innovation (T&I) Lead: Client Unit Industry & Consumer (Germany)
@Market Lead (DACH): Transformation & Engineering (Cloud), IBM GTS Europe IS Delivery Leadership
Delivery Project Executive - Infrastructure Engineering:
@Global Delivery Project Executive (DPE); India Regional Lead, Cloud Managed Services
Scope: Transition SmartCloud Enterprise+; Boarding of SC4SAP offering; CritSit DPE & DPE Manager
Information Technology Service Delivery Manager:
@SAP Service Delivery Manager (SDM) | People Manager
Scope: SAP Tulsa Transition: Hiring to Steady State (Lift & Shift); Initiative Shift-Left, Cross-Trainings
~ SAP Basis Administration – Security, Authorization, SolMan; Implementation & upgrades. SAP Application Life-Cycle Management, Best Practices.
