Remote Senior/Staff Software Engineer – Backend/Python – USA (100% Remote)

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Close
Published
April 17, 2023
Expires
May 15, 2023
Location
USA
Category
Programming  
Job Type
Full-time  

Description

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are looking for US-based Senior and Staff level engineers to join our team. Base salary range is $140,000 to $200,000. These are fully remote positions. Read on to learn more!

About Us

At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of ~70 high-performing, happy people that are dedicated to building a product our customers love.

Our backend tech stack currently consists primarily of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools.

We open sourcing our code and ideas on our GitHub and onThe Making of Close, our behind-the-scenes Product & Engineering blog. Check out our projects like SocketShark, TaskTiger, LimitLion and ciso8601.

About You

We’re looking for high achieving full-time Software Engineers to join our engineering team. Someone who has interest and a good understanding in web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.

You're comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You're able to manage your time well, communicate effectively and collaborate in a fully distributed team.

Requirements...

  • Senior/Staff level candidates should have 5+ years experience building modern back-end systems. Mid-level candidates should have ~3 years of similar experience and be eager to level up with the right opportunity.
  • Python experience is preferred but experience in other languages is acceptable if you have a desire to work with Python.
  • You have hands-on production experience working with MongoDB, PostgreSQL, Elasticsearch, or similar data stores.Ā 
  • You have experience designing, scaling, debugging, and optimizing systems to make them fast and reliable.Ā 
  • You have participated in code reviews and provided overall code quality suggestions to help maintain the structure and quality of the codebase.Ā 
  • You care about the craftsmanship of the code and systems you produce.
  • Located in the USA. Not in the US? Check out this job post for our non-US BE position.


Bonus point if you have…

  • Contributed open source code related to our tech stack
  • Led small project teams building and launching features
  • Built B2B SaaS products
  • Worked with complex architectures that support multiple APIs (e.g. REST, GQL, WebSockets) as well as async task and event processing frameworks


Come help us with projects like...

  • Conceiving, designing, building, and launching new user-facing features
  • Improving the performance and scalability of our GraphQL andREST API.
  • Improving how we sync millions of sales emails and calendar events each month
  • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
  • Building user-facing analytics features that provide actionable insights based on sales activity data
  • Improving our Elastic search-backed powerful search features
  • Improving our internal messaging infrastructure using streaming technologies like Kafka and RedisĀ 
  • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers


Why work with us?

  • Culture video
  • 100% remote company (we believe in trust and autonomy)
  • Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
  • Annual team retreats ļø
  • Quarterly virtual summits
  • 5 weeks PTO + Winter Holiday Break
  • 2 additional PTO days every year with the company
  • 1 month paid sabbatic years
  • Paid parental leave
  • Medical, Dental, Vision with HSA option (US residents)
  • 401k matching at 6% (US residents)
  • Dependent care FSA (US residents)
  • Contributor to Stripe's climate initiative ļøĀ 
  • Our story and team


Our Values

  • Build a house you want to live in -- Examine long-term thinking and action
  • No BS -- Practice transparency and honesty, especially when it’s hard
  • Invest in each other -- Build successful relationships with your coworkers and customersĀ 
  • Discipline equals freedom -- Keep your word to yourself and others
  • Strive for greatness -- Constantly challenge yourself and othersĀ 


How We Work Together

  • Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.Ā 
  • Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.Ā 
  • Appreciation for Deep Work: *During your normal work day, not after a day of meetings*.Ā 
  • Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.Ā 

At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you). Ā 

We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.

Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is ā€œBuild a house you want to live in.ā€ We strive to make decisions that are authentic for our people and help our customers become more successful.Ā 

Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
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What You’ll Do

As a Senior or Staff Software Engineer at Close, you’ll design, build, and maintain the backend systems that power our all-in-one sales communication platform. Daily work will span everything from crafting elegant REST APIs in Python Flask to architecting resilient, event-driven workflows using our TaskTiger queue and Amazon MSK. You’ll own features end‑to‑end: breaking down product requirements into technical designs, implementing them with an eye on performance and scalability, and deploying through our CI/CD pipelines that build Docker images and roll out to EKS. Expect to write plenty of clean, well‑tested code while also improving shared libraries and developer tooling.

Your scope won’t stop at new features. We count on senior engineers to elevate the reliability of our data‑heavy services — think fine‑tuning MongoDB aggregation pipelines, optimizing Elasticsearch queries that help customers find leads in milliseconds, and right‑sizing Redis caches to keep response times flat under load. You’ll also participate in architectural decisions that shape the future of the product, such as decomposing a monolithic Flask app into focused services or introducing gRPC for internal communication. Incident response is shared: when something breaks, you’ll help triage, fix, and write a blameless postmortem that makes the whole team stronger.

Collaboration is fully remote but highly intentional. You’ll pair‑program over Tuple when tackling tricky problems, review PRs with thorough, kind feedback, and document your technical decisions for a distributed team that spans US time zones. Staff engineers additionally serve as multipliers — mentoring other developers, driving cross‑team initiatives, and influencing engineering standards that keep our codebase approachable as we scale from 70 teammates toward the next hundred.

Who You Are

We’re looking for backend engineers who thrive in a remote, asynchronous environment and bring deep Python expertise along with holistic systems thinking. You’ve been shipping production software for at least 5 years (senior) or 8+ years (staff), with a significant portion of that time spent building distributed systems that handle real‑time data — messaging, CRM, or communication platforms are particularly relevant. You understand the trade‑offs between PostgreSQL and MongoDB, not just from documentation but because you’ve migrated schemas at 3 AM and learned from it. You write documentation as naturally as you write code, and you default to over‑communication because you know a screenshot and a two‑line summary can save a teammate an hour.

Beyond raw engineering skill, you bring a product‑minded approach. You don’t wait for a spec to be perfect; you actively question requirements, prototype trade‑offs, and advocate for the simplest solution that delivers genuine customer value. At the staff level, you also have a track record of leading technical strategy — maybe you’ve driven the adoption of event sourcing, introduced canary deployments, or mentored a group of mid‑level engineers into a high‑performing team. You’re comfortable in our stack: you’ve deployed Django or Flask apps with Gunicorn, managed asynchronous tasks with Celery or a similar scheduler, and understand how to operate data stores on AWS managed services without letting the monthly bill surprise you.

Importantly, you’re located in the United States and comfortable with a salary range of $140,000 to $200,000 based on experience and interview performance. You embrace the autonomy of a 100% remote role, and you’re excited to join a profitable, bootstrapped company where you can focus on craftsmanship without counting burn‑rate bullets.

Why You’ll Love Working Here

Close is built by a team that values deep work and healthy boundaries. There’s no daily stand‑up, no open‑office noise, and no commute. Our culture is rooted in extreme flexibility: you choose your work hours as long as there’s meaningful overlap with US time zones for synchronous collaboration. We trust you to manage your own schedule, and we invest in what you need — a home office stipend, a co‑working membership if you want it, and top‑of‑the‑line hardware. Our 70‑person team spans the country, and we stay connected through thoughtful Slack threads, bi‑weekly all‑hands, and optional virtual hangouts like book club or gaming evenings.

We’re also a company that’s been profitable for years without chasing hype. That gives us the freedom to prioritize quality over speed and people over arbitrary deadlines. You’ll see it in our engineering rituals: thorough code reviews that treat mistakes as learning opportunities, dedicated ā€œfix itā€ sprints that keep tech debt in check, and true empathy for customers that drives us to sweat the details. Our benefits package reflects this stability: 401(k) matching, 100% remote‑first medical, dental, and vision coverage for US employees, and 5 weeks of paid time off to recharge — and we genuinely expect you to use every day.

Growth here looks the way you define it. Staff engineers have room to become technical leads on larger initiatives, influence product strategy, or sharpen their leadership through formal mentorship. We’re small enough that your work directly shapes the roadmap yet mature enough that you aren’t firefighting basic infrastructure. If you’ve ever wanted to join a company where you can see the impact of your code every week while still leaving work with enough energy for the rest of your life, you’ll fit right in.

Ready to Apply?

Our hiring process is designed to be respectful of your time while giving both sides a genuine look at what working together would feel like. After a brief application review, you’ll have a 30‑minute chat with a recruiter to align on basics, followed by a one‑hour technical conversation with an engineering manager. That conversation isn’t a trivia quiz — we’ll talk about real systems you’ve built, how you debug production issues, and how you think about trade‑offs in Python. From there, you’ll complete a paid, take‑home project that mirrors the kind of work you’d do in your first month: something like building a small Flask service that processes events from a simulated queue, backed by a few tests and a short write‑up.

The final step is a set of collaborative sessions with future teammates — think a code review of your project, a system design discussion around scaling one of our existing features, and a casual culture chat. The whole process usually wraps within two to three weeks, and we provide direct, constructive feedback at every stage. We’re committed to inclusive hiring and encourage candidates from all backgrounds to apply, even if your rĆ©sumĆ© doesn’t match every bullet point. If you’re excited about writing clean backend code that helps sales teams talk to their leads faster, we’d love to hear from you.