Head of HR at Plume Hormone Therapy

Plume Hormone Therapy
February 6, 2024
March 6, 2024
Remote, US
Job Type


Head of HR

Location: United States

Remote / Full Time Employee

At Plume, we’re on a mission to radically transform healthcare access for the transgender and gender-nonconforming communities. As a trans-founded company, we’re proud to be building a




that makes a difference in countless lives. Are you ready to be part of our growing team in the healthtech industry?Available to over 1 million transgender individuals across 45 states, we need passionate, talented individuals like you to join our journey and help us to increase access to life-saving Gender Affirming Hormone Therapy and improve the lives of trans folks. If you have a heart-forward approach and resonate with our values, we’d love to hear from you!

Scope of Work – Primary Responsibilities

  • Overall onboarding facilitation;
  • Project managing biannual self- and performance review cycles;
  • Identification, and development of high-potential team members;
  • Compensation reviews and planning;
  • Benefits selection, communication, administration and coverage advocacy;
  • Legal and regulatory compliance as it relates to employment;
  • Administration of HR components of HRIS (ADP), CultureAmp, and other platforms;
  • Org chart and job description structures and upkeep;
  • Owning the investigation and resolution of employee relations issues;
  • ADA and short-term disability administration;
  • Maintaining strong customer service SLAs for internal queries;
  • Owning compliance with all local, state, and federal laws and regulations;
  • Auditing and closing gaps in HR and personnel records

Scope of Work – Collaboration Opportunities

  • Curate and promote synchronous and asynchronous learning opportunities relevant to Plume’s values and mission;
  • Support proactive internal communications including synchronous live and


    events, weekly updates, and board meetings;
  • Develop, maintain, and analyze standard people-related metrics;
  • Be a champion of our desired work culture, helping the team understand and live our core values through effective programs, processes, and platforms that promote a collective and shared experience in alignment with those values.


  • At least eight years hands-on HR experience, at least five at the managerial or director level, across a range of human resources functions, and the curiosity to keep learning and growing.
  • HR certification, be it PHR or SHRM-CP. ADP Workforce Now and/or CultureAmp experience is a plus.
  • An excellent, self-directed project manager with a proven ability to design and implement innovative people operations strategies that increase efficiencies and effectiveness.
  • Proactive relationship-builder. Deeply committed to developing and maintaining a reputation for approachability, trustworthiness, competence, and warmth.
  • A strong communicator with excellent written and verbal communication skills, and strong presentation skills.
  • At least intermediate Excel, G:suite, and analytical skills. Should be able to readily report on and action plan against standard HR metrics.
  • A highly ethical individual with the experience, confidence and stature to effectively address sensitive HR and business issues with complete discretion and confidentiality.
  • Proven ability to lead and

    work remotely

    in a startup environment.
  • Proven chops as an HR department of one, prioritizing work appropriately and collaborating across all levels of the organization with equal effectiveness.
  • Deep knowledge of legal HR compliance matters in a multi-state environment. Should be confident that you can find the answers, if you don’t know them.
  • A supporter and advocate of diversity and inclusion, anti-racist principles, and frameworks of intersectional experience. Experience working in diverse communities.
  • Must have a proven affinity for the lived trans and gender-diverse experience. More than two-thirds of Plume employees are trans or gender-diverse, and we do expect a very high


    of intrinsic motivation to help our team members thrive here in our work community.

$155,000 – $170,000 a year

This role reports to the Senior VP of Integrated Services. Compensation is between $155,000 and $170,000, with full benefits, unlimited PTO, ten paid holidays and a winter break closure for the entire company.

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